Terms of Service

These terms apply when you request free videos from Solva or buy a plan. Solva is run by Sebastian, based in Mexico City, Mexico.

1. What we make: short vertical video ads (9:16 and 4:5) made from trending formats and your product, using AI tools directed and edited by a person.
2. Free videos: we make 3 free videos for brands that qualify. No card needed. You can post them on your own organic channels. Running them as paid ads needs a paid order.
3. Paid plans: we agree the scope and price with you in writing before you pay. Prices are in USD and charged through Stripe. Monthly plans renew until you cancel; cancel anytime by email and it ends at the close of the current billing month.
4. What you provide: you confirm you have the right to the product images and materials you send us. We only use product claims you give us or that appear on your own site, and you're responsible for making sure those claims are accurate and allowed for your product.
5. Refunds: if we can't deliver what you ordered, we refund the part we didn't deliver. Other refund requests are reviewed case by case.
6. Ownership and use: once your order is paid, you own the videos we deliver and can use them in organic posts and paid ads, with no usage fees. We only show your videos as examples of our work with your permission.
7. Original work: we use trending formats only as a starting point. Final videos don't include other creators' faces, voices, footage or branding, and we use commercially licensed music.
8. Results: we don't guarantee views, sales or ad performance, which depend on your ad account and your offer.
9. Liability: our total liability for any order is limited to the amount you paid for that order.
10. Changes: we may update these terms; the date at the top shows the current version.

Contact: the email in the site footer.